Main Skills

• Transition Management
• Transformation Management
• Organizational Change Management
• Business Management
• IT Process Optimisation & ROI
• Risk Analysis & Management
• Business & Process Analysis
• Business Strategy
• Creating a Portfolio Services
• Team & Time Management
• Schedule & Budget Management
• Customer Experience Improvement
• Customer & Sales Management
• Engagement Management
• Building Relationships
• Agile / Kanban / Waterfall
• UML & BPMN

Main Tools

• Jira
• Confluence
• Visio
• Mural
• Miro
• Tableau
• Salesforce
• Pipedrive
• Freshsales
• ClickUp
• YetiForce
• Redmine
• Trello
• Woodpecker
• WeConnect
• MS Power BI

Certificates

• Change Management Foundation
• ITIL® 4 Foundation Certificate
• Business Process Modeling: BPMN 2.0
• Microsoft Azure Fundamentals AZ-900
• Google Cloud Sales Credential
• Microsoft Power BI - from Basics to Expert
• Management Skills Training for New & Experienced Managers
• AI for Business

Languages

• English Professional

Education

• Master's Degree in Administration at Cardinal Stefan Wyszynski University